Service and support

Isogen Life Science is committed to exceeding the expectations of its customers in providing guidance, support, and services. Our trained team is dedicated to providing the best quality, value, and service to meet our customers’ needs. 

In addition, we’re committed to improving ourselves: we continuously monitor and analyse our performance. We are proud to state that we are ISO 9001:2015 certified.

On this page you will find a brief overview of our services.

Service Packages

We provide tailor-made support to ensure optimal performance and reliability throughout the life span of our products. Our preventative and all-in-service contracts allow you to choose the service level most appropriate to your needs and budget.

Isogen Life Science provides support in your projects, from consultancy to professional demonstrations to help visualize the benefits that our products can bring to you and your work. We work with a team of experts who have in-depth knowledge of the life science field.

We understand the market needs and challenges and we want to address them together with you. We’d love to hear your feedback and start collaborating to keep improving the relationship between the industry and researcher users.  

RNA Sequencing NGS services

Isogen Life Science distributes solutions from our supplier Lexogen, offering a broad range of services for RNA Sequencing from sampling to NGS Data Analysis.

If you need to perform RNA Sequencing but do not have the necessary instrumentation, just send your samples to us and let us do the work.

Additionally, we offer the option of performing only the data analysis if you prefer to prepare the samples yourself. With us, you can step in at any stage of the workflow, from Consultation and Sample extraction, through library preparation and sequencing, to data analysis and reporting.

Our highly skilled technicians will guide you through each step and ensure that you will get high-quality, rapid results that are tailored to your experiments.

Click here for more information about our library preparation kit and services.

Are you working with Proteins instead? Fractionation and Peptide Mapping icIEF services

Isogen Life Science offers icIEF Fractionation Services. Do you lack the time, capacity, and/or resources to perform icIEF fractionation in-house? Leave it to us and we will fractionate your protein-related products.

Our services include the fractionation of all kinds of protein-related products such as monoclonal antibodies (mAbs), antibody drug-conjugates (ADCs), fusion proteins, peptides, and enzymes,

We offer you services that go the extra mile thanks to our proprietary cartridges, which have a detection sensitivity of 0.1 pI difference, with purity as high as 90%. As a result, our fully automated icIEF-Prep allows ~100 µg collections per day.

Do you have any feedback you’d like to share with us? Your suggestions are more than welcome

Technical Support

Isogen Life Science provides detailed technical manuals with its products. We offer the possibility of organizing professional demonstrations to help visualize the benefits that our products can bring to you and your work. Isogen Life Science works with a team of experts who have in-depth knowledge of the work field. We are also happy to provide test samples of our products. 

We hold usermeetings for selected products and can organize special reference customer visits even internationally.

In addition, we’re committed to improving ourselves: we continuously monitor and analyse our performance. We are proud to state that we are ISO 9001:2015 certified. Do you have any feedback you’d like to share with us? Your suggestions are more than welcome!

Quality Management

In order to keep improving ourselves, Isogen Life Science continuously monitors and analyses its performance. We are proud to indicate that we are ISO9001:2015 Certified. As customer satisfaction is the most important guideline for all our activities, we welcome any feedback you may have.

For more information about our products or services, please get in touch with us by calling +31 (0)30 688 0771 or by sending an email to service@isogen-lifescience.com.

Request a quotation

Request a quotation for your selection of laboratory instruments, reagents, kits or consumables. We will get back to you via mail or phone in no more than 24 hours. Promised!

Do you want to know what we do with your data from this form? Then read our privacy statement.

Contact information

+31 30 6880771
support@isogen-lifescience.com

Our office

Veldzigt 2A
3454 PW De Meern

ISOgen office